eHealth 2.0 Market Size, Share, Growth, Report 2025 to 2034

eHealth 2.0 Market Size and Growth 2025 to 2034

The global eHealth 2.0 market size was valued at USD 357.65 billion in 2024 and is expected to be worth around USD 871.73 billion by 2034, growing at a compound annual growth rate (CAGR) of 10.1% from 2024 to 2033. E-Health 2.0 offers many advantages over traditional methods of clinical data management, including eliminating the need for manual record-keeping and providing instant access to patient information. In addition, automated and interoperable health information systems are expected to improve medical care, reduce healthcare costs, increase efficiency, reduce the likelihood of errors, improve patient satisfaction, and optimize reimbursement for outpatient and inpatient healthcare providers.

Healthcare systems worldwide clearly recognize the potential of digital health and have invested heavily in national eHealth programs over the past decade. However, most of these programs have only achieved a modest return as measured by higher quality of care, greater efficiency, or better patient outcomes. eHealth software and ICT (information and communication technology) are being extensively used in the healthcare sector to improve the quality of healthcare, a key driver of the global eHealth 2.0 market. There is also an increasing need to manage regulatory compliance through the use of eHealth solutions and secure and appropriate storage of data, which contributes to the market growth. The long-term growth of the global eHealth 2.0 market is greatly impacted by the ability to eliminate the need for costly and time-consuming primary research and data collection. Additionally, eHealth solutions also enhance patient safety and outcomes and facilitate collaboration among various healthcare providers. Additional administrative costs can be avoided by reducing the need for redundant examinations and the time spent maintaining the currently fragmented IT and infrastructure systems.

eHealth 2.0 Market Growth Factors

• Increasing Smartphone Penetration: According to the GSM Association's (GSMA) Mobile Economy 2023 report, there were almost 5.4 billion mobile service users worldwide in 2022. This figure is anticipated to increase to more than 6.3 billion unique mobile users or almost 73% of the global population. As per the same report it was estimated that by 2025, smartphone adoption would increase by 64% from 55% in 2021. As a result, during the forecast period, rising smartphone adoption is anticipated to propel the expansion of the eHealth 2.0 market.
• Increase in Government Initiatives: Governments are driving the implementation of various programs to encourage the use of e-health services and solutions. The use of information and communication technology to “provide services to citizens” and “empower citizens through information dissemination” significantly improves public health services. Several e-health initiatives using ICT have been implemented across the country by the Ministry of Health and Family Welfare (MoHFW) to increase efficiency in healthcare delivery, extend healthcare services to rural areas, and provide higher quality care at a lower cost.
• Growing Need for Regulatory Compliance: Numerous e-health services and solutions have surfaced as effective and lucrative substitutes for manual approaches to handling challenging tasks in the healthcare industry. Electronic health records provide many advantages and opportunities to manage compliance risks and satisfy strict regulatory requirements. Therefore, the demand for e-health tools among various stakeholders will increase in the coming years, which will help accelerate the expansion of the market at the global level. e-health tools are an efficient way to achieve quality goals in critical care while reducing costs.

eHealth 2.0 Market Trends

• Generative AI in Healthcare: AI will democratize access to other transformative AI applications, making it easier to implement and interpret results and generate personalized recommendations. It will create synthetic data that can be used to train medical AI algorithms without compromising patient privacy or when there simply isn't enough relevant real-world data. And it can create chatbots and virtual assistants to help at every stage of the patient journey.
• Use of Virtual Healthcare Assistants: Virtual assistants and chatbots can help doctors by providing advice on treatments, diagnoses, and medications. They can also help patients by answering questions about their care and connecting them with the information they need to make more informed decisions about their care. They are being used heavily for scheduling and booking appointments and are being linked to electronic health record (EHR) systems. These virtual assistants also help in reminding the patients to take their medications or to exercise, which can help them stay in compliance. In addition, to enhance the mental well-being of the patients who live alone or in isolated places they offer company.
• Virtual and Augmented Reality in Healthcare: Virtual reality (VR) is gradually gaining traction in the healthcare industry, and several creative applications are now becoming commonplace. It is more effective and has fewer side effects when compared to traditional medication-based pain management, which further raises patient satisfaction and lessens hospital stays. In addition to this, surgeons are increasingly using augmented reality (AR) in their day-to-day work, which eliminates the need to look at separate screens by providing digital information. Wound management is an example of the usage of AR in healthcare, which allows for non-invasive evaluation of a patient's wound's severity, healing state, and optimal course of treatment.
• Growing Need for 3D Printing: In the medical industry, additive manufacturing is a process that includes creating products using methods like 3D printing, which is currently having a big impact. With this technology, on-demand printing of surgical instruments, implants, and prosthetics can all be done in different areas of the world where there is limited access to medical equipment. Additionally, there is also ongoing research on the feasibility of printing 3D organs for transplantation using biological tissue from the patient's body. If this research proves to be successful, then the ongoing organ shortages could be addressed effectively and thus can drastically reduce the cost of transplant surgeries.

Report Scope

eHealth 2.0 Market Dynamics

Drivers

Rise in Non-Communicable Diseases

• The rising prevalence of numerous non-communicable diseases such as cancer, cardiovascular diseases, diabetes, neurological disorders, and respiratory diseases is driving the adoption of eHealth platforms among consumers. The rapidly growing elderly population of the world is also a major driver of the market expansion. The adoption of eHealth is also being boosted by the increase in healthcare facilities worldwide. eHealth platforms help in keeping track of patient's medical information and provide doctors with important information they need to treat the patients. This improves the delivery of patient care by healthcare facilities.

Increased demand for E-Health Services

• The rapid adoption of cutting-edge, digital, and patient-centric care technologies is a key factor driving the expansion of the global eHealth industry. The growing demand for digital healthcare products and services among hospitals and patients worldwide is the major factor driving the eHealth industry. Due to easy and constant access to healthcare professionals, the demand for services such as consultations and training has increased dramatically.

Restraints

Reluctanceto Adopt Among Medical Professionals

• eHealth solutions and services support the active management of non-clinical and clinical tasks in healthcare organizations. Nevertheless, their efficient use mainly depends on the willingness of end users, such as healthcare personnel, to switch from outdated paper-based patient records to electronic solutions. Currently, most healthcare providers (especially in developing countries) are hesitant to use eHealth solutions due to a lack of IT skills.

Privacy Concerns and Security Issues

• Privacy and security are high on the agenda for information systems. Access to individual health information is made possible by digitization of healthcare services from any electronic device with an internet connection anywhere in the world. Health data in the cloud has attracted the attention of hackers who target systems to launch attacks and steal confidential data to gain financial benefits. From this perspective, data protection and security of information systems should be improved to make them more reliable and of higher quality.

Opportunities

Emerging IoT-Powered Virtual Hospitals and Telemedicine 2.0

• This includes both telemedicine and wearable devices connected to the global network known as the Internet of Things (IoT). By using connected devices to remotely monitor patients and provide communication channels to healthcare professionals, more elements of care can be delivered remotely. This is referred to as ‘Telemedicine 2.0’ as it goes beyond simply providing remote care, such as remote consultations, to a holistic approach to remote patient care and treatment. An example of this is virtual hospital wards, where a central location acts as a hub for monitoring multiple patients in their own homes.

Growing Technological Advancements

• During the projected period, the market is anticipated to be driven by technological advances in e-health solutions, such as new product launches, and alliances formed by key participants. For instance, Memed, a Brazilian digital health startup introduced a suite of treatment paths in May 2022. With the e-prescription provided by Memed, consumers have the comfort and ease of buying drugs online.

Challenges

Reimbursement Procedure

• Pricing and reimbursement pathways and evidence requirements for digital/e-health products depend on whether the product is considered a medical, lifestyle, or combination product. In most countries, a health technology assessment (HTA) must be conducted to evaluate the clinical and economic (i.e. cost-effectiveness and/or budget impact) value proposition of medical technologies and determine whether to provide coverage/reimbursement. This assessment is followed by price negotiations with national, regional, and local payers.

Lack of Qualified Personnel

• The adoption of e-health services and solutions is hampered by a lack of appropriately trained professionals. Many traditional healthcare providers, especially in developing countries, are hesitant to use e-health solutions, mainly due to a lack of IT skills. In addition, they believe that using these solutions is a task that requires a lot of time but provides little to no clinical benefit. As a result, there is a shortage of qualified personnel, which is expected to slow down the expansion of the market.

eHealth 2.0 Market Segmental Analysis

By Type

Based on type, the market is segmented into telemedicine, electronic health records, e-prescriptions, remote patient monitoring, mHealth, health information exchange and others.

Telemedicine: Telemedicine and e-health are the two main e-environments in healthcare where the risks of inequality could be described. Telemedicine refers to the delivery of healthcare in situations where the healthcare professional and the patient are not in the same physical location; in clinical diagnostic and therapeutic evaluation, it is a clinical pathway in which remote digital interactive communication is established. The current use of telemedicine and e-health has further highlighted the need to better understand how to promote equity and prevent marginalization.

Electronic Health Records: EHR improves the quality of healthcare and provides convenience to healthcare providers in the form of quick access to patient records, improved decision support, clinical alerts, and real-time quality reporting. These benefits have led to the rise in the adoption of electronic health records worldwide.

e-prescriptions: The increasing adoption of e-prescriptions for controlled substances (EPSC) and supporting government regulations have driven segmental growth. Further, in October 2018, Congress passed the support for Patients and Communities Act, which mandates e-prescriptions for controlled substances under Medicare Part D starting January 1, 2021. Moreover, increased awareness about patient safety is expected to further drive the market growth.

Remote Patient Monitoring: Remote patient monitoring (RPM) enables patients and providers to manage acute and chronic conditions by collecting and sharing health information. The benefits include continuous monitoring of the patient's health status, patient-provider data sharing, and patient engagement. RPM uses digital devices to collect and send patient data and clinical information. The healthcare provider reviews the patient's health data. This information is used to manage health conditions, detect health risks, and educate patients.

mHealth: Increasing penetration of smartphones and internet connectivity and increasing use of mHealth technologies by physicians and patients are factors driving the segment's growth. According to Uswitch Limited's calculations, there were about 71.8 million mobile phone subscriptions in the UK at the beginning of 2022, which was 4.2 million more than the country's population. This represents a 3.8% increase from 2021, which represents about 2.6 million new mobile phone subscriptions. The increasing trend of preventive healthcare and rising funding for mHealth startups are other factors driving the market.

Health Information Exchange (HIE): Health Information Exchange (HIE) is the electronic mobilization of health information between organizations within a region, community, or hospital system. The goal of HIE is to facilitate access and retrieval of clinical data to assist health authorities in analyzing the health status of the population. In a centralized HIE model, there is a central (or master) database that contains a copy of all records of each patient.

Others: Theothers segment includes clinical decision support, consumer health information, and health information systems.By providing physicians with evidence-based recommendations at the point of care, clinical decision support systems (CDSSs) are being incorporated into healthcare settings to improve clinical efficiency, reduce medical errors, and improve treatment outcomes. In recent decades, clinical decision support systems, or CDSSs, have significantly advanced, giving doctors the essential tools they need to make well-informed decisions about patient care. With a variety of tools, including applications, social media, portals, and medical devices, consumer e-health empowers people to efficiently manage and impact their health and well-being. It improves cooperation with caregivers and makes healthcare services more accessible. A system created specifically for the management of medical data is known as a health information system (HIS). This includes systems that help with hospital operations management, collection, storage, management, and transmission of a patient's electronic medical record (EMR), and health decision support. Systems that handle data related to the operations of healthcare organizations and providers are included in health information systems.

By Service

Based on service, the market is segmented into monitoring, diagnosis and treatment.

Monitoring: The increasing demand for self-monitoring devices that automatically monitor various physical activities and vital signs and create a database is expected to drive the growth of this segment. Based on services, the market has been segmented into monitoring, diagnostics, health empowerment, and other services. The monitoring segment includes vital signs, specialization, adherence monitoring, and accessories.

Diagnosis: Diagnostic services provide instant connectivity to patients, which helps in diagnosing diseases and other health issues. This factor is expected to drive the demand for these services and provide a boost to the market during the forecast period.

Treatment: eHealth enables the secure exchange of medical information between healthcare professionals. This is crucial for effective and comprehensive treatment, especially for treatment that requires an interdisciplinary approach. The use of eHealth tools is critical for healthcare systems and has increased significantly following the COVID-19 pandemic, which aggravated mental health issues.

By End Use

Based on end user, the market is segmented into healthcare providers and insureres. The healthcare providers dominated the market in 2024.

Healthcare providers: eHealth 2.0 offers a lot of convenience to healthcare professionals in terms of patient workflows and data management. The rapid rise of eHealth 2.0 and other digital technologies in hospitals and clinics across the world. The increasing government initiatives to digitize the healthcare sector to improve the operational efficiency of healthcare facilities have boosted the growth of this segment.

Insurers: eHealth 2.0 synchronizes all healthcare data, thereby reducing the time spent on paperwork. It also helps in faster claim settlement. The increasing adoption of eHealth 2.0 by insurers to keep track of their customers' health status and prepare insurance policies is driving the growth of this segment.

eHealth 2.0 Market Regional Analysis

The eHealth 2.0 marketis segmented into various regions, including North America, Europe, Asia-Pacific, and LAMEA. Here is a brief overview of each region:

What are the growth factors of North America e-health 2.0 market?

The market growth in North America is attributed to the highly developed healthcare industry, significant R&D investments in e-health 2.0 solutions, increasing product approval rates, and many e-health companies in the region. Athenahealth has introduced a brand-new telemedicine tool that is integrated with electronic health records (HER). This tool helps doctors conduct virtual visits without downloading additional software or using a third-party-developed app. Furthermore, a rise in healthcare costs is contributing to the expansion of the market. The market expansion in North America is mainly driven by the numerous investments made by e-health service providers and government programs and services in the healthcare industry related to e-health 2.0.

What are the significant driving factors of Europe region in the e-health 2.0 market?

Europe has a significant and well-established e-health 2.0 market. The UK, France, and Germany are among the countries in Europe that hold a significant market share. The market growth is attributed to the rise in the cost of medical care, the development of e-health-related products such as telemedicine and medical apps, and the modernization of healthcare facilities. Moreover, according to the European Commission, electronic health records (EHR) are currently available in all EU countries and are used by nearly 96 percent of general practitioners. An increasing emphasis from governments is driving the overall expansion of the e-health market in Europe, with a focus on reducing healthcare costs and improving safety and data accuracy by implementing interoperable healthcare systems.

What factors contribute to Asia Pacific's expected highest growth rate?

Increasing government investments and reforms to modernize healthcare systems, an increase in the number of product launches, an increase in the number of people traveling for medical care, implementation of e-health programs, and an increase in per capita income means that Asia Pacific is expected to witness the highest growth rate throughout the forecast period. For example, J.D. Health, based in China and the healthcare division of Chinese e-commerce giant JD.com, recently launched a “family doctor” service based on a model that combines the Internet and healthcare. In addition, the proportion of older adults in the population is increasing faster than in any other region in the world.

LAMEA eHealth 2.0 Market Growth

The key factors driving the overall growth of the eHealth 2.0 market are an increase in the number of health problems, a shortage of healthcare professionals, and a lack of medical facilities. In addition, the proportion of older people in the population is growing exponentially, which has led to an increase in chronic diseases. Due to the slow processes in the healthcare system, many patients are unable to receive the appropriate medical care. Due to improved real-time communication between patients and their doctors, simplified access to health-related information, and accelerated disease diagnosis, information technology in medical practice is growing rapidly. Therefore, factors such as the rising number of chronic diseases such as cancer and diabetes are expected to drive the expansion of the market.

eHealth 2.0 Market Top Companies

• Boston Scientific Corporation
• Veradigm LLC
• Oracle Cerner
• CVS Health
• Athenahealth Inc.
• American Well
• iCliniq
• Medtronic
• Epocrates
• Medisafe
• IBM
• Doximity, Inc.
• Teladoc Health, Inc.
• LiftLabs
• CompuMed Inc.
• Set Point Medical
• Epic Systems Corporation
• GE Healthcare
• Telecare Corporation
• Optum Health
• Siemens Healthineers
• Veradigm LLC
• eClinicalWorks
• NITEDHEALTH GROUP
• Koninklijke Philips NV

Most of the companies are actively pursuing research and development. These market players strive to gain a higher market share through strategies such as investments, partnerships, and acquisitions & mergers. The companies also invest in developing improved products. Moreover, they focus on maintaining competitive pricing. In October 2023, NextGen Healthcare launched NextGen Ambient Assist, an ambient hearing solution that interprets patient-doctor conversations in real time to enable efficient appointment summaries and care plan documentation. In May 2021, MediTelecare launched a direct-to-consumer mobile technology called MediTely, specifically designed for the geriatric population. Hence, such major players are showing leadership and influencing the dynamic eHealth 2.0 market through their strategic initiatives and creative thinking. In May 2021, Lytus Technologies Holdings PTV. Ltd launched Lytus Telemedicine, which is a telemedicine/telehealth services platform that is actively serving the US and Indian markets. This launch is intended to help the company increase the adoption of e-health services.

CEO Statements

Shiva Naidu Kondati, CEO of eHealth Network Solutions

• "We are on a cusp of a radical change in healthcare. The next decade will witness the convergence of artificial intelligence, mobile, and big data."

Peter Hames, CEO, Big Health

• "We are in what I would consider the ‘quack medicine’ era of digital medicine and digital therapeutics, where there’s a huge morass of solutions with incredible variance in quality—and there isn’t yet an established set of criteria."

Recent Developments

• In April 2024, eHealth Inc., a private online health insurer, launched the eHealth Perks rewards program. The company has already enrolled over 200,000 existing eHealth Medicare customers for perks.
• In January 2024, Eli Lilly and Company launched LillyDirect, a new digital health experience for patients in the United States living with obesity, migraines and diabetes. LillyDirect offers disease management resources, including access to independent healthcare providers, tailored support and direct home delivery of select Lilly medicines through third-party pharmacy dispensing services.
• In January 2024, the Republic of Mauritius launched the “One Patient, One Record” project in Port-Louis. The One Patient, One Record initiative aims to leverage cutting-edge technology and enable a transition to a more cost-effective, patient-centered and accountable system for managing patient records, details and test results.

Market Segmentation

By Type

• Telemedicine
• Electronic Health Records (EHRS)
• E-Prescription
• Remote Patient Monitoring
• mHealth
• Health Information Exchange (HIE)
• Others

By Service

• Monitoring
• Diagnostic
• Treatment

By End User

• Healthcare Providers
• Insurers
• Others

By Region

• North America
• Europe
• APAC
• LAMEA